Wireline
Book a demoStart free
AI-Powered Sales Automation
Seamless Appointment Scheduling
Real-time Conversational Analytics
Intelligent Customer Support
Live call

Watch a call happen, word by word.

Transcript, sentiment, intent and latency stream in as the caller speaks — the same view your team gets in the console.

Live call · inbound00:42
612ms
latency
ConnectedSentiment: positiveIntent: booking
Caller
agent: front-desk-v2kb: clinic-faqrec ●
$10
in free credits
20
free concurrent calls
10
free knowledge bases
No credit card. Live in minutes.
Answers on the first ring~600ms responseVoice + chatAfter-hours coverageBooks the appointmentNo missed calls20 concurrent callsLive in minutesAnswers on the first ring~600ms responseVoice + chatAfter-hours coverageBooks the appointmentNo missed calls20 concurrent callsLive in minutes
The switchboard

Patch yourself through to an agent.

Pick the job you'd hire it for, leave your number, and it calls you within seconds. Nothing to install.

line 1 · outbound · readyreceptionist selected
Opening line
Thanks for calling Bayside Dental — how can I help you today?
Agent picks up in ~2 seconds
Talk to it like a person — interrupt freely
Transcript and summary land in your console
demo calls capped at 3 minno card requiredyour number is never stored
The pipeline

Feels like talking to a person, not a phone tree.

Four stages run for every sentence a caller speaks. Wireline chains them fast enough that the pause never gets awkward.

~600ms
end-to-end
STT
Speech-to-Text
Caller audio transcribed as they speak.
~100–300ms
LLM
LLM (GPT, Claude, etc.)
Decides what to say and what to do next.
~300–700ms
KB
Knowledge Base lookup
Pulls your real business info, if used.
~50–300ms
TTS
Text-to-Speech
Spoken back in your chosen voice.
~100–250ms
Small business & trades

Built for the shop, the salon and the two-van plumbing outfit.

See all industries →
Restaurants & Cafés
Restaurants & Cafés
Takes reservations and takeaway orders while the kitchen is slammed.
Beauty Salons & Barbers
Beauty Salons & Barbers
Books the chair, handles rescheduling, fills last-minute gaps.
Dentists & Dental Clinics
Dentists & Dental Clinics
Intake questions, appointments and after-hours calls.
Car Repair & Garages
Car Repair & Garages
Quotes jobs, books the bay, calls when the car is ready.
Car Dealers
Car Dealers
Qualifies buyers and books test drives before they call the next lot.
Home Renovation & Contractors
Home Renovation & Contractors
Captures project details and books the site visit.
Plumbing Services
Plumbing Services
Flags real emergencies, books the rest, day or night.
Electrical Services
Electrical Services
Answers from the van, books callouts, quotes small jobs.
Cleaning Services
Cleaning Services
Recurring bookings, changes and quotes by square footage.
Pet Shops & Veterinary Clinics
Pet Shops & Veterinary Clinics
Appointments, stock questions and urgent triage routing.
Platform modules

Everything you need on day one. Room for what you need at year two.

Explore the platform →
Onboarding

Deploy an agent in minutes, not sprints.

Pre-built templates — receptionist, appointment booking, and more — deploy an agent without building from scratch.
Simple prompt mode for straightforward setup; a visual flow builder with drag-and-drop nodes, function calls, and call or agent transfer when you need more control.
Voice and chat agents from the same platform.
One platform · endless possibilities

Everything Your AI Can Do

From booking appointments to processing orders, routing calls, and speaking in any language — your AI handles the conversation from start to finish.

March‹ ›
456789101112131415161718192021222324
10:30open
14:00selected
16:15open
Appointment confirmed ✓
Booking

Reservation & Meeting Booking

Let your AI schedule appointments, reserve tables, arrange meetings, and manage availability in real time.

Real availability, not guesses. The agent reads your live calendar before it offers a slot.

Books while you work. Tables, chairs, rooms and site visits all confirmed on the call.

Confirmations and reminders. Every booking is written back with a follow-up message.

Order flowlive call
Order createdcaptured from the conversation
Details confirmedname, address, delivery window
Secure checkout senthandled outside the call
Receipt deliveredsent by SMS or email
Commerce

Orders & Payments

Turn conversations into completed purchases. Your AI can create orders, collect details, and securely guide customers through payment.

Order built on the call. Items, quantity and totals assembled as the customer talks.

Secure payment, no card read aloud. Customers pay through a link or hosted checkout.

Receipts sent automatically. Confirmation goes out the moment payment clears.

Tell me about this product
This product is available and comes with a two-year warranty.
✓ In Stock€179★★★★★
Answers

Product Information

Give customers instant answers about products, pricing, availability, specifications, and recommendations.

Answers from your catalog. Pricing, specs and stock come from your own data, not a script.

Recommends the right fit. The agent narrows options by asking what the customer needs.

Never out of date. Update the source and every call reflects it immediately.

AI Assistant
Understanding request
Sarah · Human Agent
Connecting to an expert…
Sarah is now connected ✓
Routing

AI Call Forwarding

When human assistance is needed, seamlessly transfer the conversation from AI to the right person.

Warm transfer with context. The agent hands over a summary so nobody repeats themselves.

Right person, first try. Transfers are chosen by intent, not by keypad guesswork.

A fallback that holds. Voicemail, callback or SMS when no one is available.

Person AHindilivePerson BEnglish
आप कैसे हैं?
AI translation
How are you?
Translation

Native Language Calling

Connect people across languages with real-time AI voice translation during person-to-person calls.

Two-way, in real time. Each side hears the other in their own language as they speak.

Natural voice on both ends. Pacing and tone carry over, so the call still feels human.

Nothing to install. The caller dials a number; no app, no setup.

Incoming call
“What can I help you with?”
SalesSupportBilling
Routed in 1.2s · no menu trees
Call flows
Coming soon

Intelligent IVR

Build smarter call flows that understand what customers need and route them automatically.

Plain speech, not keypads. Callers say what they want instead of pressing four.

Routes by intent. Sales, support and billing resolved from one greeting.

Visible and editable. Change a flow in the builder and it ships on the next call.

WhatsApp Chatbusiness account · online
Is the 500ml bottle back in stock?
Yes — 24 in stock at ₹249. Want me to reserve one and share the payment link?
order #4821 · shipped
Replied in 3s · 24/7 on your business number
Messaging
WhatsApp AI

WhatsApp Integration

Connect your business WhatsApp for automated customer communication.

Replies without you. AI automatically answers customer messages the moment they arrive.

Product details on request. Prices, stock and specs shared straight from your knowledge base.

Order updates and support. Status, tracking and follow-up questions handled in the same thread.

Live chatAI assistant · typing
Do you deliver to Pune on Sundays?
Yes — Sunday slots are 10am–6pm, ₹40 delivery. Shall I place the order?
Answered in 1.4s · from your knowledge base
Chat

Text Chat with AI

Let customers chat with an AI assistant in real time for instant answers, support, and business assistance.

Instant answers. Replies land in seconds, at any hour, with no queue.

Natural conversations. Customers ask in their own words instead of picking from a menu.

Business-aware. Product info, support and account questions from your own content.

speech → textlive
“Book me a table for four at seven.”
text → speech
“Table for four at 7pm — confirmed.”
Voice

Speech-to-Text & Text-to-Speech

Communicate naturally using voice with speech recognition and AI-powered voice responses.

Speak, don't type. Voice is transcribed as the customer talks, ready for the AI to act on.

Natural voice back. Responses are spoken in a voice you choose, not a robotic read-out.

Works either way. The same agent handles typed and spoken conversations.

“something under ₹500 for oily skin”
Clarifying face wash₹349
Oil-control serum₹459
Matte day cream₹399
3 matches · price and category understood
Discovery

AI Product Search

Find products quickly using natural-language searches based on products, features, categories, or price.

Search the way people talk. Plain requests work as well as exact product names.

Filters it understands. Features, category and price range are read straight from the sentence.

Fewer dead ends. When nothing matches exactly, it offers the closest alternatives.

I'd rather speak to someone about my refund.
handing over
PRPriya · Supportjoined the chat
Hi — I can see order #4821 and the refund request. Let me sort this out.
Full transcript passed over · nothing repeated
Handoff

Chat with a Real Person

Seamlessly transfer customers from AI to a human agent whenever personalized assistance is needed.

Context comes with them. The agent sees the whole conversation, so nothing is repeated.

Handover on demand. Customers can ask for a person at any point in the chat.

One thread, start to finish. AI and human replies live in the same conversation.

mcp · storeconnected
get_inventory24 in stock
create_order#4821
track_shipmentout for delivery
ShopifyWooCommerceCustom API
Integrations

AI Connector/MCP Server

Connect your online store over MCP so the AI works with live catalogue, stock, and order data instead of a static script.

Live catalogue and stock. Prices and availability are read from your store at the moment of asking.

Orders it can act on. Place an order, check status, or pull tracking without leaving the conversation.

No custom glue code. Shopify, WooCommerce or your own API connect through the same MCP setup.

Capabilities

Everything in the system, and exactly where it stands.

Shipped 10Partial 2
Calls
Inbound AI calls
Answers on the first ring, day or night.
Calls
Human transfer
Blind transfer to the right person on your team.
Build
Prompt-based agents
Describe the job in plain language and deploy.
Build
Tool / API calling
OpenAI function calling, wired to your systems.
Build
MCP integration
Connect tools over MCP without glue code.
Build
Knowledge base
Web pages, files up to 100MB, or plain text.
Build
Voice preview
Hear the voice before it ever takes a call.
Records
Call transcripts
Every call transcribed and summarised.
Records
Call recording
Stored with retention controls you set.
Records
Analytics
Volume, outcomes and trends in plain language.
Ops
Webhooks
Configurable webhooks for your own endpoints.
Ops
Asterisk / DIDWW
Native integration — no bring-your-own wiring.
> wireline connect --agent front-desk

Your next missed call doesn't have to be missed.

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